Privacy Policy

At Solarcart.pk, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or use our services. By accessing or using www.solarcart.pk, you agree to the practices described in this policy.

Information We Collect

When you use Solarcart.pk, we may collect the following types of information:

  • Personal Information such as name, phone number, email address, delivery address, and billing details when you place an order or contact us
  • Technical Information including IP address, browser type, device information, and usage data
  • Transaction Information related to purchases of solar panels, solar inverters, solar batteries, or other solar products
  • Communication Data when you contact us via forms, email, phone, or WhatsApp

How We Use Your Information

We use the collected information to:

  • Process and fulfill orders placed on our online solar store in Pakistan
  • Provide customer support and respond to inquiries
  • Improve our website, products, and solar energy solutions
  • Communicate updates, promotions, or service-related information
  • Ensure website security and prevent fraud

We do not sell or rent your personal information to third parties.

Cookies & Tracking Technologies

Solarcart.pk uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. Cookies help us understand how visitors interact with our website so we can optimize performance.

You can disable cookies through your browser settings; however, some features of the website may not function properly.

Information Sharing & Disclosure

We may share your information only in the following cases:

  • With trusted service providers involved in order processing, delivery, or technical support
  • When required by law, regulation, or legal process in Pakistan
  • To protect the rights, property, or safety of Solarcart.pk, our customers, or others

All third parties are required to maintain confidentiality and data protection standards.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While no online system is 100% secure, we continuously work to safeguard your information.

Third-Party Links

Our website may contain links to third-party websites. Solarcart.pk is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those websites separately.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction or update of inaccurate data
  • Request deletion of your data, subject to legal or business requirements

To exercise these rights, please contact us using the details below.